Casita Maria Inc. is committed to maintaining your confidence
and trust, and accordingly maintains the following privacy
policy to protect personal information you provide.
Casita's Commitment to Security
Physical, electronic and managerial procedures have been employed
to safeguard the security and integrity of personal information.
Casita encrypts billing information wherever Casita requests
it. Personal information is accessible only by staff and volunteers
designated to handle complaints or requests. All Casita agents
and contractors with access to personal information obtained
on Casita web site are also bound to adhere to this policy
as part of their contract with Casita.
Personal Information that Casita May Collect
Casita collects the following types of personal information:
names, postal and e-mail addresses, phone and facsimile numbers,
billing information, and complaint information.
Casita does not knowingly collect or maintain any personal
information from children under the age of 13. In addition,
no part of our site is designed with the purpose of attracting
any person under age 13.
How Casita May Use Personal Information
Unless you consent otherwise, Casita will use your personal
information only for the purpose for which it was submitted,
such as to replying to inquiries, handling your complaints
and processing billing and business requests related to program
participation. We will use such information to provide operational
notices, in program recordkeeping and to conduct research
on industry marketplace practices. Our research may lead to
the publication of aggregate demographical data but will not
result in the reporting or publication of any personal information
provided to us. At certain points where personal information
is collected on our site, there may be a box where you may
indicate you would like to be on a list to receive information
about other Casita programs and services and about ways to
support Casita and its Foundation. At any time you can add
or remove your name from our mailing list by contacting us
How Your Information May Be Shared
In order to process complaints against businesses, Casita
will transfer complaints received to the company complained
about. It is also possible that a complaint, request or inquiry
will be more appropriately handled by another Casita, in which
case the request or inquiry will be transferred to the proper
Casita. By completing a complaint form or sending us a request
or inquiry, you are allowing us to forward your information
to the proper business and also to the proper Casita, if necessary.
Without submission of the requested information, Casita will
not be able to share your information and process your complaint.
Casita may also share your personal information with the Casita
for Casita to research industry marketplace practices. Just
as in any research we may do, research will not result in
the reporting or publication of any personal information.
Casita never sells or rents personal information.
We will also release personal information under the following
- Where release is required by law (for example, a subpoena)
or regulation, or is requested by a government agency conducting
investigations or proceedings;
- Where our records indicate a company may be engaged in
fraudulent activity or other deceptive practices that a
governmental agency should be made aware of;
- To appropriate governmental authorities, where warranted
by a company's failure to participate in Casita's advertising
self-regulatory process; or
- To appropriate persons, where your communication suggests
possible harm to others.
Help Us Keep Your Personal Information
If your personal information changes or you would like to
review the personal information we may have on file, please
email us with the new information or your review request at
Let us also know the department or Casita program that led
to your submission of personal information so we may efficiently
locate your information.
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute
personal information not entered by its visitors. Our site
logs do generate certain kinds of non-identifying site usage
data, such as the number of hits and visits to our site. This
information is used for internal purposes by technical support
staff to provide better services to the public and may also
be provided to others, but again, the statistics contain no
personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your
browser from a Web server and stored on your computer's hard
drive. Casita uses non-identifying cookies to provide easier
site navigation and access to forms. You can still use Casita
site if your browser is set to reject cookies. Our cookies
do not generate personal data, do not read personal data from
your machine and are never tied to anything that could be
used to identify you.
If you have a complaint about Casita's compliance with this